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Archive for the ‘Travel’ Category

My impression of Beijing changes every time I visit.   Compared to my last trip in Sept 08 (right after the Olympics), I noticed the following changes, both big and small.  Of course, the entire world has also shifted quite a bit over the past 6 months or so.

Traffic is a bit worse than during the [...]

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Took some time to update both the Beijing page, and added a page for Guilin/Yangshuo.  Also added some travel resource links on the sidebar…

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Customer Service

Customer service is certainly not one of China’s strong points.  I have a new view on service, however, after a few trips to Beijing.  If you define customer service as a proactive behavior, then China scores terribly.  If you define customer serice by what you can get done, it’s actually not bad at all.  You [...]

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On a recent trip to Beijing, I met an American who was on his first visit to China.  He made a comment that he’s a bit disappointed about Beijing because it “didn’t feel like China”.  I wasn’t quite sure how to respond since, 1) if that was his first visit, how does he know what China should [...]

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